5 easy steps: How to use SendCloud?Do you already know how to successfully use all SendCloud features? Follow these 5 easy steps and you're half way there. You can directly start printing labels and shipping your DHL, UPS or DPD parcels.
Step 1: Connect your online store
Connect your online store or online retail channel with SendCloud. This will only take three minutes of your time! For most of the systems you just have to copy and paste your API keys. Read our manuals for more information.
Step 2: Import orders & print shipping labels
You can import all the orders from your online store into your SendCloud panel in just one click. As from now on you can convert orders automatically into shipping labels. The shipping labels are printable for regular printers (A4), but also for label printers or A6 format.
Step 3: Label your parcels & ship
Time to make your orders good to go. Label your parcels and hand them over to the chosen carrier. Our carrier DHL for example offers two shipping methods, delivery to parcel shops and pick-ups when you ship more than 80 parcels per month. All shipped parcels will be shown within one overview.
Step 4: Track & Trace mail sent
Track and Trace emails will be sent automatically when an order request is received, is prepared or when an order is delivered. The emails are available in multiple languages. Thereby, it is possible to customize the mails in the style of your online store. Logos and fonts can be included.
Step 5: Complete your return policy
With your personal return portal from SendCloud you can easily handle all the returns of your online store. Thinking about returns is important, because 67% of your customers search for the return policy before they place an order. Ultimately, a friendly return strategy provides a lot more orders for your online store.